Call centre agents are required by call centers and their job is very hectic but interesting. Most of the call centers run 24/7 and agents sometimes have to do job at alternate timings. Their job is to attend inbound calls, update the existing database and provide ultimate satisfaction to customer. They have to follow up the call as well at times. There are several other tasks to perform too and they have to be active all the time.
Call centre agent resume can be helpful while applying for jobs in inbound and outbound call centers.
Sample Call Center CV Format
Amit Mittal
76 Rachna Town,
Bangalore
India
Mobile No: +91 450 34 67 21 7
Telephone Number: + 91 512 327 1256
Career Objective:
Want to join a call centre that offers great career opportunities and where I can bring my experience to satisfy the customers and prove useful for my employer
Professional Experience:
2008-2009 Bright Call Centre, Bangalore
Worked in the company for almost a year and learned the working of call centers and provided support to staff as well. Increased the sales and brought lot of new customers to the company.
Qualifications:
2005- 2007: Bachelor of Business Studies, University of Bangalore, India
2007-2008: Call Centre training Certificate, Technical Institute of Bangalore, India
Achievement:
Worked in many different positions within the call centre and developed my communication skills to deal with customers that resulted in increased sales and improvement in my ranking.
Hobbies:
- Cricket
- Music
- Movies
Reference:
Upon request
