A Customer Care Executive has to take calls and attend to the queries of the customers. The person has to take notice of the customer’s needs and attend to them.
A Customer Care Executive CV should highlight the basic quality needed for the person to have, i.e. the ability to interact and persuade the customers.
Customer Care Executive CV format
John Dallas
13-2, London Mall Road,
London-6834
Phone No: 23-543-76
Email: john76@ycmail.com
Career Objective:
I am highly experienced professional responsible for answering phones, customer enquiries, and questions. I have undergone training for the customer care and excelled in the short experience time.
Professional Qualification:
2005-2008: Vesper Asia Pvt Ltd, London
- Maintaining intrapersonal and interpersonal communication between the customer and the company.
- Answering calls in a prompt courteous manner.
- Worked with the support team to ensure service level requirements are accessed
2008-2010: Prime Staff Management Services Pvt Ltd
- Developed qualified leads for the client.
- Captured customers and corporations information accurately.
- Other duties included data cleansing, lead generation, event management, and data profiling.
Educational Qualification:
2002-2005: B.A, Darwin College.
Hobbies:
Reading
Chatting
References:
Available on Request
